Mark Gonzalez serves as the Senior Manager of Member Engagement for the Northwest Credit Union Association. In this role, he strengthens cooperation and collaboration amongst credit unions within the Northwest by strategically managing programs, initiatives, and events that create new and innovative programs for the region’s Micro-Communities and Councils, increasing credit union awareness and NWCUA member engagement.

Mark has passionately served the Credit Union Movement for over 14 years, having worked for credit unions of various sizes in Oregon and California. Before joining the NWCUA, he developed a robust knowledge of credit union operations, holding positions in Member Service and Lending before stepping into his prior role as Branch Manager at Providence Federal Credit Union. Mark recently served as Vice President for one of the largest Oregon Chapter boards and is a graduate of the NWCUA’s Emerging Leaders program.

Mark wholeheartedly believes in the philosophy of “People Helping People” and admires the cooperativeness that credit unions provide. His journey within the Credit Union Movement drives him to think bigger, be mindful, and embody a collaborative spirit that is far-reaching and promotes inclusivity.

Keara Donick

Senior Manager, Marketing

Phone: 208.297.5942

Toll-free: 800.995.9064 x304

kdonick@nwcua.org

Keara Donick is the Northwest Credit Union Association’s Senior Manager of Marketing. In this role, she crafts and executes against strategic marketing plans, creating effective print and digital marketing collateral that promotes the Association’s members and the Credit Union Movement. Donick holds a Bachelors of Arts in Public Relations from The Pennsylvania State University and […]

Lynn Heider

Lynn Heider

VP, Communications & Public Affairs

Phone: 503.350.2225

Toll-free: 800.995.9064 x225

lheider@nwcua.org

Lynn Heider, Northwest Credit Union Association’s Vice President of Communications & Public Affairs, leads the Association’s internal and external public relations, public awareness, media outreach, media training, and crisis management efforts. Heider has a wide range of educational experience, starting with a bachelor’s degree in political science from the University of Nevada Las Vegas. She’s also achieved FEMA Incident Command […]

Ryan Lee

Ryan Lee

Senior Manager, Events & Programs

Phone: 503.350.2227

Toll-free: 800.995.9064 x227

rlee@nwcua.org

Ryan Lee is the Senior Manager of Events and Programs for the Northwest Credit Union Association. In this role, he works with various team members to ensure the operational success of Association events and programs, and deliver a phenomenal experience to Northwest credit unions. He supports the Association’s events and programming efforts with logistics coordination, […]

Melissa Lovejoy

Melissa Lovejoy

VP, Enterprise Engagement Resources

Phone: 206.340.4830

Toll-free: 800.995.9064 x108

mlovejoy@nwcua.org

Melissa Lovejoy is the Vice President of Enterprise Engagement Resources at the Northwest Credit Union Association (NWCUA). In this role, she works with all Association departments. Lovejoy implements project management tools and methodology, assisting staff in meeting their goals. She’s always working to increase staff efficiency by providing these tools and improving workflows. Lovejoy, who has […]

Holly Miller

Holly Miller

Director, Programming

Phone: 503.350.2220

Toll-free: 800.995.9064 x220

hmiller@nwcua.org

Holly Miller serves as Director of Programming for the Northwest Credit Union Association. She collaborates with various teams to create polished events that best serve member credit unions. She assists in developing project plans, coordinating logistics, managing events, database management, and administrative support. She comes to the Association from a background of varied experiences including […]

Jenny Miller

Jenny Miller

Manager, Communications

Phone: 208.350.6187

Toll-free: 800.995.9064 x310

jmiller@nwcua.org

Jenny Miller is the Communications Manager for the Northwest Credit Union Association. In this role, she oversees NWCUA’s weekly newsletter, Anthem, and contributes to it weekly as a lead writer. She also contributes toward the organization’s various communications plans, unifying credit union voices to strengthen the Movement. Miller holds a bachelor’s degree in English with an emphasis […]

Christine Ruzzi

AVP, Enterprise Engagement

Phone: 503.350.2206

Toll-free: 800.995.9064 x206

cruzzi@nwcua.org

Christine Ruzzi is the AVP, Enterprise Engagement for the Northwest Credit Union Association. She ensures that member credit unions take full advantage of the resources available to them through the Association, matching their needs with everything the Association has to offer. Before coming to the Association, Ruzzi spent 16 years in the accounting industry, serving […]

Ben Shuey

Specialist, Digital Marketing & Analytics

Phone: 208.297.5421

Toll-free: 800.995.9064 x307

bshuey@nwcua.org

Ben Shuey is the Northwest Credit Union Association’s Digital Marketing and Analytics Specialist. In this role, he is in charge of managing the Association’s website, helping in the creation of the weekly Anthem newsletter, creating relevant marketing and other member communications, and tracking and analyzing web analytics. Shuey holds a Bachelor of Arts in Business […]

Danielle Sittu

Danielle Sittu

SVP, Marketing & Communications

Phone: 206.340.4804

Toll-free: 800.995.9064 x401

dsittu@nwcua.org

Danielle Sittu is Senior Vice President of Marketing and Communications for the Northwest Credit Union Association. In this role, she is responsible for developing the Association’s strategic direction for internal and external communications, including public relations, programming and events, digital and print marketing, and social media. She also directs the Association’s member engagement strategy, and […]

Carmen Vigil

Carmen Vigil

AVP, Member Engagement

Phone: 206.340.4817

Toll-free: 800.995.9064 x122

cvigil@nwcua.org

Carmen Vigil serves as the Assistant Vice President of Member Engagement for the Northwest Credit Union Association. In this role she has the pleasure of connecting with various micro-communities across Oregon, Washington, and Idaho including Credit Union Chapters, Councils, Leaders of Small Credit Unions, Young Credit Union Professionals, Alumni of Western CUNA Management School, and […]